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Answers to all your questions

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General

What exactly is Cloudless?

Cloudless is a brand focused on skincare from the inside out and on the outside. We offer smart supplements and effective skincare formulas that complement each other, for anyone looking for a routine that goes beyond just applying creams.

Who are your products for?

Our formulas are suitable for anyone aged 12 and up who struggles with pimples, blemishes, or sensitive, troubled skin. Both men and women use Cloudless.

Are your products natural or clean?

Yes. Our supplements are 100% natural, and our skincare formulas are free from unnecessary junk: no perfume, no harsh ingredients, only what your skin truly needs.

Are your products vegan and cruelty-free?

Yes. All our products are vegan and we never test on animals. We want clear skin, without unnecessary harm.

Where are your products made?

Our supplements are produced in the Netherlands in a certified facility. Our patches are also made according to high quality standards.

Clear+

Who is Clear+ suitable for?

For everyone struggling with recurring acne, hormonal pimples, or sensitive skin that easily gets out of balance.

Cloudless is specially developed for women and men who have tried everything, but still haven’t found lasting results.

Is Clear+ suitable for all skin types, including sensitive skin?

Yes, this supplement is formulated without harsh or irritating ingredients and is suitable for all skin types — even sensitive or reactive skin. It works from within and supports your skin without disrupting the barrier.

How quickly will I see results with Clear+?

That varies from person to person, but most users notice a difference within 2 to 4 weeks. For visible improvement, consistent use for 8 to 12 weeks is often needed.

How many capsules per day and when should I take them?

Take 2 capsules per day with breakfast, with a glass of water. Try to take them at the same time every day — consistency is key to results.

You can take them on an empty stomach, but if you have a sensitive stomach, it's better to take them with your meal.

Glow+

What is Glow+ and what does it do?

Glow+ is a drinkable collagen supplement that supports your skin from within. It contains 8,000mg hydrolyzed type I collagen, vitamin C, MSM, hyaluronic acid, and Centella Asiatica.

It helps repair scars, fade stretch marks, reduce fine lines, and improve your overall skin texture.

How quickly will I see results with Glow+?

Many users notice after 4–6 weeks that their skin feels plumper and firmer. After 8–12 weeks, most people experience a visible improvement in skin texture: scars appear less deep, stretch marks fade, and fine lines become less noticeable.

With consistent use, the skin continues to repair itself.

How do I use Glow+?

Mix 1 scoop with 250ml of water and drink it. Do this every day at the same time. Consistency is the key to results.

What’s the difference compared to collagen creams?

Serums and creams work on the surface. But scar tissue, stretch marks, and wrinkles form deeper down: where collagen has been broken down or damaged.

Glow+ provides the building blocks your body needs to restore collagen from within. No cream can do that.

Usage & Safety

Should I combine supplements and patches/skincare?
You don’t have to combine them, but they do boost each other. Supplements tackle the root cause, skincare targets the pimple itself, and together they often work faster and better.
Are your products safe for long-term use?
Absolutely. Our formulas are carefully developed according to European guidelines and can be safely used daily, even in the long term.
Can I use Cloudless if I’m taking other medications?
In many cases, yes, but always check with your doctor, especially if you use long-term medication or are pregnant.
What if it doesn't work for me?

Then you get your money back. You have 90 days to try it out. Not satisfied? Email us and we'll arrange a full refund. No forms, no hassle.

Less than 1% claim this — most users do see results.

Returns & Warranty

How does the 90-day guarantee work?

We believe in our products — that's why we offer a satisfaction guarantee on your first order. Here’s how it works:

  1. Use the product daily according to the instructions for at least 60 days.
  2. Not satisfied? Email us between day 60 and day 90 after receiving your order at hello@meetcloudless.com.
  3. You’ll receive a return address. After we receive the (used) products, we’ll refund 100% of your purchase amount.

Terms:

  • Only valid for your first order at Cloudless.
  • One claim per customer/household.
  • Valid within the EU.
How can I return something?

Get in touch through our contact form or send us an email. We’ll reply within 24 hours and guide you through the return process. Return shipping costs are at your own expense.

Subscription

How does the subscription work?
You choose your product and delivery frequency. We deliver automatically at the time you choose, so you never run out. You save 20% on every delivery and shipping is always free.
Can I pause or cancel my subscription?
Yes, anytime. You can pause, change, or fully cancel your subscription through your account page. No notice period, no hidden fees.
Can I adjust the delivery frequency?
Absolutely. You can change the frequency at any time through your account page — for example, from every 30 days to every 60 or 90 days. This way, it always fits your routine.

Order & Shipping

How long does delivery take?
Order before 11:00 PM and your package will be delivered the next working day (in the Netherlands). Orders to Belgium and Germany will be delivered within 2–3 working days.
Do you also ship to Belgium and Germany?

Yes! We ship all across Europe. Shipping costs and delivery times will be shown at checkout.

What are the shipping costs?

Subscribers always get free shipping. For one-time orders, you pay a small shipping fee — you'll see the exact amount at checkout.